1. Project cancellation
A client may request cancellation in writing. Cancellation does not automatically cancel charges for work already completed, milestones already achieved, reserved development time or third-party services already purchased.
2. Before development begins
Where no substantive development work has begun, cancellation may be reviewed under the Refund Policy after deducting any lawful non-refundable costs already incurred.
3. After development begins
If cancellation occurs after work begins, the project may be closed at the current stage and any outstanding amount for completed or contractually due work may remain payable.
4. Client inactivity
If required content, approvals, credentials or feedback are not provided for an extended period, the project timeline may be paused. Restarting a long-paused project may require a revised schedule or quotation if dependencies, prices or technical conditions have materially changed.
5. Provider or compliance cancellation
A project or integration may need to be cancelled or changed if a payment provider, host, domain provider, app store or other required third party refuses the business/product category or if the requested implementation would be unlawful or unsafe.
6. Cancellation request
Send the request with your order number to support@websitein5000.in.